Orders are generally dispatched Monday through Saturday, often the same day they are placed. Tracking information is provided via email.
September 25, 2021: Collectors should remain aware that capricious delays will likely occur with many commercial shipments, both domestically and internationally, as we all continue to deal with the pandemic and concomitant shipping logistics issues.
Australia customers: Shipments to Australia are temporarily suspended pursuant to recently enacted lockdown regulations affecting importation of international goods. My apologies.
United Kingdom customers: Due to the implications of the new VAT collection mandates, I regret that all orders to the UK remain suspended.
Please take note: All common carriers have indefinitely waived shipping guarantees for most service levels. There is currently limited recourse for any late deliveries, for anyone, via UPS or DHL, the carriers used by the studio for rush deliveries.
Presently, I am only able to ship to:
Australia — temporarily suspended due to COVID
British Virgin Islands
United Arab Emirates
Canada: Discovery and Studio Series Sets ship via US/Canada Post First Class. Bottles ship via UPS Expedited Service or DHL Express. As you might know, UPS charges an exorbitant import brokerage fee on non-expedited service. To avoid this headache, I only offer Expedited or Express shipments, which are slightly more expensive up front, but avoid the predatory service fee at pickup. VAT/Duties are calculated locally during pickup and are the customer's responsibility.
Elsewhere: Discovery and Studio Series Sets ship via US Int'l Post First Class. VAT/Duties are calculated locally during pickup and are the customer's responsibility. Bottles ship via UPS Worldwide or DHL Express.
Standard US shipping uses USPS First-Class or Priority Mail, or UPS Ground service, using the best and most economical method possible for the contents of your order.
As shipping options are based on order size and destination, pricing is calculated at checkout based on your address.
GIFTS or SHIPPING TO MULTIPLE ADDRESSES
Gift orders are welcomed! They include complimentary note cards with custom messages and additional special handling when necessary.
Split shipments are no problem, either. Discounted shipping will be calculated based upon your shipping manifest, for which I will contact you after your order is confirmed. An invoice will be generated prior to dispatch.
In both cases, please include all of your items in one order, and prior to checkout simply note HOLD FOR SPECIAL HANDLING in the Special Instructions box. I will contact you via email to expedite properly so I can make the experience of receiving art and perfume special for you and your recipient(s).