ATTENTION INTERNATIONAL CUSTOMERS
Order fulfillment and shipping times might be delayed as we all continue to overcome the ramifications of the pandemic. Many international orders are currently experiencing exceptional delays with transit times spanning six to ten weeks. While I always appreciate your support and purchases, please be aware that orders currently leaving North America might arrive much, much later than is customary. Thank you for your patience!
Presently, I am only able to ship to:
United Arab Emirates
Is your country not listed here?
Please contact me shipping [at] chrisrusak [dot] com as I would love your help to start shipping to your locale!
Canada: Discovery and Studio Series Sets ship via US/Canada Post First Class. Bottles and visual art ship via UPS Expedited Service. As you might know, UPS charges an exorbitant import brokerage fee on non-expedited service. To avoid this headache, I only offer Expedited or Express shipments, which are slightly more expensive up front, but avoid the predatory service fee at pickup. VAT/Duties are calculated locally during pickup and are the customer's responsibility.
Elsewhere: Discovery and Studio Series Sets ship via US Int'l Post First Class. VAT/Duties are calculated locally during pickup and are the customer's responsibility.
Orders are generally dispatched Monday through Saturday, often the same day they are placed. Tracking information is provided via email.
Standard US shipping uses USPS First-Class or Priority Mail, or UPS Ground service, using the best and most economical method possible for the contents of your order.
As shipping options are based on order size and destination, pricing is calculated at checkout based on your address.
GIFTS or SHIPPING TO MULTIPLE ADDRESSES
Gift orders are welcomed! They include complimentary note cards with custom messages and additional special handling when necessary.
Split shipments are no problem, either. Discounted shipping will be calculated based upon your shipping manifest, for which I will contact you after your order is confirmed. An invoice will be generated prior to dispatch.
In both cases, please include all of your items in one order, and prior to checkout simply note HOLD FOR SPECIAL HANDLING in the Special Instructions box. I will contact you via email to expedite properly so I can make the experience of receiving art and perfume special for you and your recipient(s).