ATTENTION INTERNATIONAL CUSTOMERS
Update September 10, 2020: Order fulfillment and shipping times might be delayed as we all continue to adapt to this difficult year.
Sample orders to Canada are currently experiencing transit times of about two to three weeks.
Sample orders leaving North America are still experiencing exceptional delays with transit times spanning six to eight weeks.
However, any international orders shipped via UPS and DHL (all bottle orders and optional upgraded shipping) are generally delivered within three to ten days.
Thank you for your patience.
Presently, I am only able to ship to:
United Arab Emirates
Is your country not listed here?
Please contact me shipping [at] chrisrusak [dot] com as I would love your help to start shipping to your locale!
Canada: Discovery and Studio Series Sets ship via US/Canada Post First Class. Bottles ship via UPS Expedited Service, or DHL Express upon request. As you might know, UPS charges an exorbitant import brokerage fee on non-expedited service. To avoid this headache, I only offer Expedited or Express shipments, which are slightly more expensive up front, but avoid the predatory service fee at pickup. VAT/Duties are calculated locally during pickup and are the customer's responsibility.
Elsewhere: Discovery and Studio Series Sets ship via US Int'l Post First Class. VAT/Duties are calculated locally during pickup and are the customer's responsibility. Bottles ship via UPS Worldwide or DHL Express.
Orders are generally dispatched Monday through Saturday, often the same day they are placed. Tracking information is provided via email.
Standard US shipping uses USPS First-Class or Priority Mail, or UPS Ground service, using the best and most economical method possible for the contents of your order.
As shipping options are based on order size and destination, pricing is calculated at checkout based on your address.
GIFTS or SHIPPING TO MULTIPLE ADDRESSES
Gift orders are welcomed! They include complimentary note cards with custom messages and additional special handling when necessary.
Split shipments are no problem, either. Discounted shipping will be calculated based upon your shipping manifest, for which I will contact you after your order is confirmed. An invoice will be generated prior to dispatch.
In both cases, please include all of your items in one order, and prior to checkout simply note HOLD FOR SPECIAL HANDLING in the Special Instructions box. I will contact you via email to expedite properly so I can make the experience of receiving art and perfume special for you and your recipient(s).